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Why should you use a facilitator
The other day, I was asked by a franchisee in a large franchise organization: “What are the benefits of having a...
Make the hard choices now, they only get harder!
From canceling a contract to dealing with a team member who is not pulling their weight, it is always better to deal...
Feedback is only good if you use it!
In the past we have all received surveys asking our opinion about a product, a stay in a hotel, or some such thing....
It’s all in the body
I was negotiating with a business associate the other day and he was giving me mixed signals that made me very...
Asking the question, finds the answer
In my last posting I talked about communication—but the listening side more then the talking side of communication....
We are all leaders!
For a long time, I believed that every organization needed a great leader to be successful. I also believed that...
Saying “Welcome” may not be enough
While I was traveling back to Vancouver from Providence Road Island last week, I stopped off in Chicago to visit a...
Remuneration, It’s only money!
This is part three of my post on sales. In my first post, I talked about my definition of sales “as an act of...
Effective Meetings Require These 7 Things
I can along this blog posting by Bruna Martinuzzi and thought it would be a good share. We think often what our...
Opening the Johari Window
Known to SelfNot Known to SelfKnown to OthersNot Known to Others The Johari Window, named after the first names...
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